When Is The Best Time To Take HerbaWell® Supplements?
How can we help you?
Get answers to common questions, track your order, or reach our team directly —
we're here for you.
FAQS
Subscription and Account
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How do I cancel my subscription?
No problem at all! Head over to the HerbaWell® Customer Portal to cancel anytime, or simply email us at support@herbawell.co and we'll handle it for you.
Just include your order number or the email you used at checkout so we can find your account quickly.
Just include your order number or the email you used at checkout so we can find your account quickly.
Why am I receiving orders I didn't authorize?
This can happen if an active subscription or saved payment method is still on file. No worries, you can manage or cancel through the HerbaWell® Portal, or reach out to support@herbawell.co and we'll sort it out right away.
The website says I don't have a subscription, but I'm still being charged?
It may be linked to a different email or payment method. Try logging into HerbaWell® Portal with the email you used at checkout.
If it's still not showing up, just reach out to support@herbawell.co and we'll find it for you.
If it's still not showing up, just reach out to support@herbawell.co and we'll find it for you.
How do I update my subscription (frequency, products, or address)? New
You can update your frequency, products, or shipping address anytime at HerbaWell® Portal. Or if you prefer, just email support@herbawell.co and we'll happily make the changes for you.
How do I skip my next shipment? New
Still working through your current supply? No problem! Skip your next shipment at HerbaWell® Portal, or let us know at support@herbawell.co and we'll push your renewal date.
FAQS
Order and Shipping
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When will my order be shipped?
Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will begin processing on the next business day.
How long does shipping take?
Shipping times depend on the method selected at checkout:
- United States: 5–7 business days
- Worldwide: 7–14 business days
- Expedited Shipping: 4–5 business days
Will my international order go through customs?
International shipments may be subject to customs inspection and import duties depending on your country's regulations. Any applicable duties or taxes are the responsibility of the recipient. Customs processing is outside our control but rarely causes significant delays.
My tracking hasn't updated in several days — what should I do?
Tracking updates can occasionally lag, especially for international orders in transit. If there's been no movement for more than 5 business days, reach out to us and we'll look into it right away.
My order says delivered but I haven't received it — what now?
First check around your delivery area and with neighbors. If it still hasn't turned up within 24 hours, contact our support team with your order number and we'll work to resolve it.
FAQS
Product and Safety
We recommend taking HerbaWell® with a meal that contains some fat — this helps your body absorb key compounds like curcuminoids more effectively. Morning or evening both work well; what matters most is taking it consistently, every day.
What Is The Recommended Dosage?
Every HerbaWell® formula is dosed at the levels used in clinical research — never underdosed, never hidden behind a proprietary blend. Follow the serving size on your product label, and avoid exceeding the recommended daily amount.
Is It Safe To Take With My Medication?
We recommend checking with your doctor before combining HerbaWell® with any prescription medication, particularly if you're managing blood pressure, blood sugar, or inflammation.
Is This Safe For Children?
HerbaWell® formulas are developed and dosed specifically for adults. Talk to a pediatrician before giving any supplement to a child under 18.
Who Should Avoid Taking These Products?
Pregnant or nursing individuals, anyone under 18, and those with existing medical conditions should consult a healthcare provider before use. If you're on prescription medication, check with your doctor first as well.
Can I Take It On An Empty Stomach?
We recommend taking HerbaWell® with food. Our formulas are built for bioavailability, and pairing with a meal helps your body absorb fat-soluble compounds more efficiently.
How Should I Store The Product?
Store in a cool, dry place away from direct sunlight and humidity. No refrigeration needed — just make sure the cap is sealed tightly after each use
How Long Until I Notice Results?
Most customers notice a difference within 2–4 weeks of consistent daily use. Because our formulas are dosed at real, clinically-supported levels — not token amounts — full benefits typically build over 60–90 days of regular use.
FAQS
Quality & Ingredients
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Are HerbaWell® products gluten-free and allergen-free? New
Most of our products are free from gluten, dairy, soy, sugar, GMOs, and artificial additives. Check the label on your specific product or email support@herbawell.co for details.
Where do your ingredients come from?
HerbaWell® uses globally sourced ingredients manufactured under strict quality standards. Each batch undergoes quality control checks for purity and consistency.
Are your products made in the USA?
Yes. Our products are produced in GMP-certified facilities in the USA with globally sourced ingredients.
Are your products FDA approved?
Dietary supplements are not required to be FDA approved. Our products are produced in GMP-certified facilities following strict manufacturing standards. These statements have not been evaluated by the FDA.
Are products third-party tested for quality & safety?
Each batch undergoes quality control checks for purity and consistency. For specific concerns or COAs, reach out to support@herbawell.co.
FAQS
Returns & Pricing
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What is your return policy?
We offer a 30-Day Money-Back Guarantee. Contact support@herbawell.co within 30 days of purchase for a full refund — no questions asked. Refunds are processed within 5–10 business days.
How do I request a refund? New
Email support@herbawell.co with your order number. Most refund requests are resolved within 24 hours and appear on your statement within 5–10 business days.
Why does the website price differ from what I saw on social media?
Social media ads may show promotional pricing that has since expired. The pricing on herbawell.co is always the most current. If you saw a specific offer, reach out and we'll help.
What payment methods do you accept? New
We accept Visa, Mastercard, Amex, Discover, and PayPal. All transactions are secure and encrypted.
